I have a tendancy to become impatient, however like many people, the older I become the more patient I become. Patience is useful in life, I see it in my 5-year-old, impatience makes him give up way too soon, impatience makes him treat people poorly, impatience causes him to lose focus and act on fear or anger rather than principles.

Patience also is useful for innovation organizations engaging in R&D, patience can sometimes make or break these types of organizations.

It is important to in grain patience into the organizational culture for at least 3 reasons:

1. Markets for technology are on a different timeline than technology invention. We should invent continuously and (sometimes) wait for markets to demand the inventions.

2. Impatient organizations give up on highly talented employees before they can contribute their full value. Some employees are brilliant, creative and intelligent, some of these employees develop slowly.  Their brilliance, creativity and intelligence are highly valuable but they may not be on the same timeline as are the markets.

3. Patient organizations communicate better because they stay focused on their core principles longer, they do not get distracted easily by hot markets, by 2-year recessions, by technology fads, or by toxic politics that come and go like the weather.

So how do we create patience in our innovation centered organizations? I think there are at least two ways, first make patience a core value, leadership should all agree that patience is valuable to the organization, then document and communicate this value often, very often, more often then you think is reasonable.

Another way to encourage patience in employee mindset is by creating a culture that values people and teams that actually get to know one another. Leaders can create promotion criteria that rewards collaboration, rewards cooperation rather than cause internal competition.  Employees and managers who have relationships with one another are more likely to be patient with one another and put up with one another’s weaknesses.

Over time organizations will see a return on their investment in patient innovation.

Is your organization patient?

Please comment on this post on twitter @Colliers2 or email me at colliersengineering@gmail.com!