Innovation Teams – Categorized by Behavior

I like to categorize teams based on predominant behavior rather than function in order to highlight helpful or unhelpful behaviors for an organization. Below are three common types of R&D/ Innovation teams.

  1. The Siloed Team

  2. The Collaborative Team

  3. The Managed Team

The siloed team has strong technical contributors, they are very skilled technically, they are actively inventing and learning.  The siloed team tends to be competitive internally, the technical contributors hold back their insights and are reluctant to share what they know and what they plan.  This is both a strength and weakness, a strength because it often increases the quality of the science done by the team,  yet it is a weakness for the company because internal collaboration would significantly speed up time to market.

The behaviors of most in the siloed team is a product of both team members disposition and management’s promotion criteria.  The siloed team tends to have learning curves that move with the ability of the individual contributors. Managers often later compile learnings (learnings that are shared up) and then make business decisions. 

The collaborative team is characterized by team members who do not mind sharing what they are learning and sharing credit for team progress.  The behavior of the collaborative team is mostly result of the team members level of maturity and the ability of the managers who oversee it. The collaborative team learns the fastest for the company and ‘get to the point’ of new innovations as fast as possible.

The managed team is the third type of team. The managed team works well with their leadership and enjoys communicating up.  The meanaged team is open to sharing credit and the individuals on the team do not mind making their manager successful. A weakness of this team may be that those who are very strong technically may dislike this type of team and avoid it also corporate bureaucracies can sometimes thrive.

The goal of any science and engineering innovation team is to learn quickly and ‘get to the point’ to where new innovations thrive for the company or university and get there as fast as possible.  The collaborative team typically gets there the fastest. The siloed team can repeatedly learn the same things over again because they don’t take the time to learn from one another competing for that next promotion or award.

The biggest harm created by the siloed team is time wasted, time to market is the key to new innovations for a company.  The ability of an R&D organization to get from siloed to collaborative will have a large impact on how successful the company or university department will be over time, some may never get there and are simply wasting money, they may be the most intellectually talent people around but they are still wasting money.

Do you have tips for making a team less siloed?

I have decided to ignore all comments on this blog due to excessive amounts of spam so please tweet comments to @Colliers2 or email me directly at colliersengineering@gmail.com,

Adam Collier

Failure & Intrapreneurship

Working in R&D I realized that effectively we are all intrapreneurs.   We’re constantly trying to develop new businesses for the corporation.

Intrapreneur is defined in the American Heritage Dictionary as:  

“A person within a large corporation who takes direct responsibility for turning an idea into a profitable finished product through assertive risk-taking and innovation”

One thing that entrepreneurs and intrapreneurs share is the goal of profitability.  We both are creating businesses, we are both looking for ways to create value and systematize the creation of that value.

The added complexity of contending with entrenched culture, entrenched bureaucracy and toxic organizations can make the intrepreneurs’ job more difficult.

On the other hand the added restraint of available funds make the entrepreneurs’ job more stressful and more risky.

One thing however that both the entrepreneur and intrapreneur must struggle with is …FAILURE.

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The failure rate of my projects in R&D over the past 17 years is much greater than 50%.  Projects fail for a variety of reasons sometimes due to technical challenges, other times due to external market conditions, other times due to poor leadership or employee performance.

Entrepreneurs have the luxury of controlling their culture around the topic of failure because the entrepreneur can just adopt a positive attitude about failure, the entrepeneur usually works alone or with a very small team of like-minded leaders.

“I never fail, I just learn how things don’t work.” – unknown

In other words an entrepreneur can make up his/her own mind that failure is just part of the process, it is just a mechanism of learning.

The intrapreneur must contend with organizational health, a large team of people many more powerful and influential than himself, he must deal with culture, if the culture in ones R&D organization does not handle failure this can spell trouble for the intrapreneur.

Failed projects can result in finger-pointing, in blame politics, which can spell real career trouble.  One thing that R&D organizations should do is to constantly frame the story, the attitudes of everyone around failure. 

I have been part of organizations that lambasted the members of a failed project, the courageous leader was “torn to shreds”  so to speak, blamed for the wasting of millions and it was a career altering delay.

This is not healthy, R&D leaders can learn from the attitudes of entrepreneurs and lead accordingly.  Blame and perfection are culture destroyers in the innovation organization.

“The greatest barrier to success is the fear of failure.” ~ Sven Goram Erikson

A healthy perspective about failure is easiest way to rapidly improve R&D culture, at the highest levels corporations need to stop the blame game and permit failure, so we can relax and create system for capturing and spreading learnings and developing R&D professionals to develop business’ more effectively and more rapidly.

How does your organization handle failure?

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