010 Instilling Team Trust | Social Enterprise to Reduce Parallel Learning

The social layer podcast: helping your business to accelerate, to grow healthy and to use social enterprise networking.

 

Trust1

Building trust in your organization is critical for a healthy culture, employee satisfaction, overall effectiveness and is necessary when setting up a social network. Adam discusses ways leaders can increase the level of trust in their organization.

 

Adam also discusses the concept of parallel learning, what is it, why it happens in a company, why it is bad and one way to reduce it.

 

Feature Segment: Growing Trust in your organization, growing trust in people for you

 

Miriam Webster defines trust as assured reliance on the character, ability, strength, or truth of someone or something

 

Two ways to build trust within your organization and team members trust in you, if it is not there currently

    1. Consistently display vulnerability, show your vulnerability, for example, dogs lay down under an alpha male exposing their neck in a display of vulnerability.  We can share ideas when we know they are likely to be stolen. A leader can be transparent and share her weaknesses, her confusions as a leader, this s being vulnerable and increases trust when done in moderation.
    2. Consistently do things for other people, help your people to do their jobs well, this sends a strong message that leadership wants teams to be successful.

 

Trust, like culture, begins and ends at the very top.
Andrea Bonime-Blanc

Social Layer Segment: Put a Stop to Parallel Learning

Parallel learning is a term that I coined while writing my non-fiction book, one chapter in this book is devoted to this concept, parallel learning it refers to the phenomenon when two individuals or teams working in the same company are learning and researching the same material yet do not collaborate and share notes.

 

Why is it bad?, it is unhealthy because the company is paying twice (or more) for the same knowledge, that is more salary expense than would be necessary if employees would simply collaborate.

 

Reasons Parallel Learning happens:

Innocent reason, the employees simply did not know the others were working on the same thing or had the knowledge and they innocently did not communicate

 

Intentional, the parallel learning occurs when leaders or employees are competing for credit or for accomplishments and want all the credit for themselves. This is one indication that your culture needs work.

 

  • A great idea…use social networking software (ESN) to help break down parallel learning, this will work especially well for the innocent parallel learning.
  • For the intentional parallel learning you may have bigger culture problems then ESN can fix in the short-term. To stop intentional parallel learning you must generate more trust in your organization; you are unhealthy and need an overhaul in your culture.  I would suggest hiring a organizational health coach or consultant.  Email adam@colliersengineering.com for more information.

 

Announcements:

FOCUS: I have decided to place my side business as short term my top priority (other than my day job) so these podcast episodes may not be consistent for the next few months. You can find the services that I offer here: collieradam.com/hire

 

Available Soon: I have finished my 1st e-book, which is intended to help IT leaders or managers to get started with social enterprise networking.  This ebook is essentially social enterprise software market research 101.  It introduces the reader to some great options for ESN software and it hopefully will save the reader some market research time and potentially even consulting fees. Still researching the price-point, it will either be free or $9.99 at the most.

 

Ice Skating: this NY winter has been brutal, Adam has been Ice Skating for exercise, at the end of this episode Adam shares the sounds of him ice skating.

009 Managing Internal Competition and Collaboration

In this podcast Adam discusses the employee competition vs. employee collaboration. Adam shares his four-part model of collaboration and his team work to collaboration spectrum and how to lead teams to build trust so they will collaborate willingly and intentionally.

 

I want to get this show on the RSS feed, the show notes, links and images to be added later.

 

if you like this podcast please share the love here!

008 Why R&D Teams Should use Social Enterprise Networking

Announcements:

As a reminder the content of this podcast and blog is intended to help companies and organizations implement internal social tools in order to operate more effectively.

 

My URL has changed for this site from sociallayerpodcast.com to www.socialayers.com (only one L).  This url seems more appropriate for this site which hosts both blog and podcast posts.

 

Check out my guest post on at the Innocentive blog here!

 

Feature Segment:

One reason that R&D teams should use social enterprise networking.  I have several reasons for this but went with only one for this episode in order to focus more sharing useful action items rather than just sharing lists.

 

Enterprise Social Networks can help to eliminate knowledge silos.  These networks do this by:

  • Creating a searchable database of employee expertise, allowing teams to identify experts and saving valuable company time on learning.
  • Providing news feeds of knowledge workers work to spread valuable knowledge, making the company more intelligent and an overall faster innovator.

 

Call to Action: Poll your R&D team see how they react to the prospect of having a social network at work.  Teach your teams that if knowledge sharing is important why not use the tool of software to help with this?

 

Social Layer Segment:

 

Whether we realize it or not we are learning things during our personal social media activities.  The art of maximizing the connectivity and the response of your tribe to your social media posts can be different for every network.   Apply these learning’s to your company network to maximize the response of your fellow employees to your posts and provide the maximize benefit the company.

 

Calls to action:

  • Get active on at least one social media network, LinkedIn might be most applicable to a current or future enterprise social network.
  • Compile a list of learning’s for each of your social media networks, focus on what types of posts at time for post get the most response from your connections?

 

If you like this podcast or if it has been useful to you please share the love at www.socialayers.com/love

 

What are some other ways that an R&D organization can use a social enterprise network?

 

Next episode we will discuss the mindset necessary to minimize the competitiveness between employees while maximizing the competitiveness of the company overall.

 

 

Happy New Year! I hope that your 2014 becomes your best year so far!

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